Negotiated Management: Proactive Communication Strategies for Demonstrations & Mass Gatherings
Mass gatherings can shift from peaceful to volatile in minutes—often based on trust, perception, and communication. This interactive workshop introduces the Negotiated Management Style of Policing, a practical approach that emphasizes early relationship-building and open lines of communication with demonstrators to reduce tension and prevent conflict before it starts.
Using real-world examples (including lessons learned from major incidents), participants will learn core principles for engagement, messaging, and coordination in dynamic demonstration environments. Attendees will then work in small groups through scenario-based problems and brief back-to-the-room report outs, building strategies that can be applied to campuses, special events, protests, and other high-visibility gatherings.