If Everything's Important, Nothing Is: Prioritization in Emergency Services

In the high-stakes world of emergency services, everything can feel urgent—but not everything is important. This one-hour session will help emergency service leaders and team members refocus their priorities by “defining their why” and developing a shared language of importance across their organizations. Attendees will explore the difference between importance and urgency, clarify roles and responsibilities, and learn to identify the tasks that truly move the needle. The session will also highlight how technology can support better prioritization and how individuals can achieve greater work-life harmony without compromising mission readiness.