Psychological First Aid (PFA) is as natural, necessary and accessible as basic medical first aid. Effective delivery of Psychological First Aid in the immediate aftermath of a violent or traumatic event has been found to address the obvious emotional consequences of the incident, as well to mitigate financial exposure through litigation, worker’s comp stress-related claims, attrition and lost productivity.
The Psychological First Aid Skills program is a full-day, skill building workshop that provides the knowledge and skills necessary to assist people with the immediate emotional distress resulting from an accident, injury or sudden shocking event. As with basic medical first aid skills, responders don't need to be doctors, nurses or trained medical or mental health professionals to provide initial care to those in need. Early psychological support can alleviate suffering and reduce the likelihood lasting emotional problems.
BSA is one of the nation’s leading providers of Psychological First Aid training. Our training model is easy to learn, easy to remember and easy to use during real-time emergencies.
PROGRAM HIGHLIGHTS
- The role of the PFA responder in a crisis
- Common emergency stress reactions (ESRs)
- Fear management strategies and techniques
- Restoring emotional equilibrium with the P-D-C approach (Protect-Direct-Connect)
- Verbal de-escalation skills for assisting agitated individuals
- Assisted coping and supportive communications techniques